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This is general advice and you should consider if this product suits your needs. Before you buy, please read the Product Disclosure Statement. This insurance is underwritten by certain underwriters at Lloyd’s, 1Cover is located on Level 11, 307 Pitt Street, Sydney, NSW 2000 Australia.
Your policy number can be found on your Certificate of Insurance, as well as the welcome email and SMS you received when you purchased the policy. You may enter the number with or without the dashes. Who is the policy holder? The policy holder is the first traveller listed under 'Covered Travellers' on the Certificate of Insurance.
If you're travelling internationally, 1Cover offer Emergency Medical Assistance anywhere in the world, 24 hours a day, 365 days per year. If you’re sick or injured, we advise that you or a member of your travelling party call our medical assistance team as soon as possible.
All 1Cover policies have a general exclusion which excludes cover for any claims related to an epidemic or pandemic. Some travel service providers may offer refunds or penalty-free options to change travel arrangements. Learn more about cover for pandemics and how to recover your costs .