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You should call 311 if the incident that you are reporting has occurred and the offender is gone from the scene. You should call 911 if the incident you are reporting is in progress and the on-site presence of a police officer is necessary to help resolve the matter (e.g., burglary in progress,...
You should call 311 if the incident that you are reporting has occurred and the offender is gone from the scene. You should call 911 if the incident you are reporting is in progress and the on-site presence of a police officer is necessary to help resolve the matter (e.g., burglary in progress,...
311 is a non-emergency phone number that people can call in many cities to find information about services, make complaints, or report problems like graffiti or road damage. Even in cities where a different phone number is used, 311 is the generally recognized moniker for non-emergency phone systems.
311 is an easy-to-remember telephone number that connects citizens with specially-trained customer service representatives ready to assist with City service requests -- potholes, stray animals, downed street signs, trash collection or other City requests. Customer satisfaction is important.