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The best way to reach us is by emailing [email protected] or you may send us a message through our live chat option available on our website. You may also contact us at Toll Free at 1-855-323-2302. *Please note that we do not have any phone services at the moment but you may still leave us a voice message and we will get back to you soon.
Customers are responsible for shipping products to 32 Degrees. 32 Degrees will cover the return shipping costs back to you. Please ensure you ship your product to us using a carrier that provides you tracking information and proof of delivery. Customers are responsible for their product until we sign for it at the destination address.
Regardless of how carefully you use, or how well you care for your 32 Degrees product, it will eventually begin to wear. Common examples of wear and tear that would not be covered under the warranty includes: fading of colors, pilling, change of shape, and general breakdown of fabrics and materials over time. Who pays warranty shipping charges?